Assertiveness
When we address a conflict from a place of knowing what we are responsible for and what we are willing to do and not do, we are being assertive.
Being assertive is not trying to get others to act differently, it is not denying our own responsibility, it is not abandoning our own integrity to go along with others, and it is not taking on responsibility for things we are not responsible for.
Being assertive is clearly identifying what the event or circumstance with is at issue, knowing and naming how we are being affected, and stating clearly our own needs.
see also, Assertiveness: responsibility and control.
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